Initial In-Home Consultation
Initial In-Home Consultation
Assessing needs and creating your pets individualized training program.
Service Description
Embarking on a behavioral consultation at SolidStep is the first step towards understanding and addressing your dog's unique behavioral challenges in a supportive and constructive environment. During this initial session, our experienced trainers focus on gaining a comprehensive understanding of your dog's behavior, history, and your specific concerns. Here’s what you can expect: In-Depth Assessment: Our consultation begins with a thorough assessment of your dog's behavior, temperament, and any underlying issues that may be contributing to the behavior. Discussion: We'll take the time to listen to your concerns, experiences, and goals for your dog's behavior. Understanding your perspective helps us tailor our approach to meet your needs effectively. Observation: Our trainers will observe your dog's behavior in various contexts, allowing us to identify triggers, patterns, and responses that may influence their behavior. Analysis and Recommendations: Based on our assessment and observations, we'll provide you with a detailed analysis of your dog's behavior. We'll discuss potential reasons behind the behavior and propose a customized training plan tailored to address your dog's specific needs and your training goals. Education and Guidance: Throughout the consultation, we'll educate you on canine behavior and communication, equipping you with the knowledge and tools necessary to support your dog's development and progress. Collaborative Approach: We believe in collaboration and will work closely with you to develop a realistic and achievable plan that considers your lifestyle and preferences. Next Steps: At the end of the consultation, we'll outline the next steps, including ongoing training sessions, follow-up consultations, and additional resources that may be beneficial for your dog's progress. Our goal during the first-time behavioral consultation is to empower you with insights, strategies, and support that pave the way for positive changes in your dog's behavior and strengthen your bond. Contact us today to schedule your consultation and embark on a journey towards a harmonious relationship with your canine companion.
Cancellation Policy
Booking and Scheduling: To request a booking, please use our online booking system directly. Cancellations or rescheduling requests must be made at least 24 hours in advance. For any questions or concerns, please contact us via email using the Contact button on our homepage. Confirmation and Changes: We will confirm your appointment within 24 hours of your booking request. Changes to appointments may be necessary based on customer or provider availability and will be communicated promptly. Service Area and Mileage: Solid Step provides services at the client's home in Indianapolis and surrounding areas. Clients are responsible for paying mileage outside of Indianapolis at a rate of $0.70 per mile. The final booking cost, including any applicable mileage charges, will be confirmed prior to the appointment. Payment Policy: Payment for services must be made in full 24 hours before the scheduled appointment. Failure to complete payment may result in cancellation of the booking. Invoice will be sent via your email with instructions on payments accepted. Please make use of any loyalty bones (points) that you may have while requesting the appointment. Payment plans may be available, contact us for more details. We offer a discount on services if clients permit Solid Step to take photos of their pet during training sessions. These photos may be used for promotional purposes on our website, social media, or other marketing Liability Disclaimer: Please be advised that Solid Step assumes no liability for any incidents, accidents, or injuries that may occur during our training sessions. Clients are responsible for their pet's behavior and any consequences thereof during and after training sessions. Solid Step recommends that clients have appropriate insurance coverage for their pets. Additional Policies: Solid Step reserves the right to refuse or discontinue services in cases where the safety of our staff or the animal is compromised. We prioritize positive reinforcement training methods and expect clients to treat our trainers with respect and courtesy. Privacy Policy: Client information and session details are kept confidential and used solely for the purpose of providing our services. Please note that recording of sessions is not permitted without prior consent from Solid Step. This is to ensure the privacy and confidentiality of our training methods and client interactions. Agreement: By booking our services, you agree to abide by these policies and terms.
Contact Details
Indianapolis, IN, USA