Complimentary Dog Walking Consult
Complimentary Dog Walking Consult
Mandatory before scheduling either one time or recurring dog walking services.
Service Description
Whether in person or over the phone, our complimentary dog walking consult at Solid Step K9 Training ensures that we gather all the necessary information about your furry friend. We'll assess your dog's age, breed, size, walking and pottying habits, as well as any health or safety concerns. We want to understand how you'd like this time to be used, and learn about any other quirks your pet may have. Book this consult prior to your official dog walking appointment.
Cancellation Policy
To cancel or reschedule, please do this at least 24 hours in advance. Hourly walk rates will be pro-rated. Will reach out to confirm booking within 24 hours of appointment request. For questions or concerns, please reach out via Contact button at the top of our homepage. Price will have to be paid in FULL at least 24 hours before appointment, or it is at risk of being canceled. Confirmation and invoice will be sent to your email. Dog Walking Policy 1. Initial Consultation: Before beginning services, I conduct a complimentary meet-and-greet with you and your dog(s). This allows us to get acquainted, discuss your dog's routine and specific needs, review paperwork, and address any questions or concerns you may have. 2. Service Areas: I provide dog walking services within Indianapolis. Please inquire for availability if you reside outside this area. 3. Walking Schedule: Walks are typically scheduled at agreed-upon times. I strive to maintain consistency to ensure your dog's comfort and routine, returning guests will receive discounts. 4. Duration of Walks: Each walk typically lasts 30 minutes to 1 hour depending on your dog's needs and preferences. 5. Safety Measures: All dogs are walked on a leash unless written consent is provided for off-leash activities in safe, designated areas. I use secure harnesses or collars to ensure your dog's safety during walks. 6. Weather Policy: I walk dogs in light rain but may reschedule in cases of severe weather (e.g., thunderstorms, extreme heat). 7. Cancellation Policy: Please provide at least 24 hour notice for cancellations. Cancellations made within 24 hours may be subject to a cancellation fee of $20. 8. Health and Vaccinations: All dogs must be up-to-date on vaccinations, including rabies, distemper, and parvovirus. Please provide proof of vaccinations during the initial consultation. 9. Emergency Procedures: In case of emergency (e.g., illness, injury), I will immediately contact you and follow your specified emergency plan. If veterinary care is necessary, I will transport your dog to the nearest veterinary clinic. 10. Client Communication: I provide daily updates after each walk, including a report on your dog's activities, behavior, and any notable observations. Thank you for choosing SolidStep.
Contact Details
Indianapolis, IN, USA